PRIVACY POLICY
Last updated: October 13, 2026
1. WHO WE ARE
VCR Forge operates the website https://vcrforge.com/. Throughout this Privacy Policy, the terms “we,” “us,” and “our” refer to VCR Forge.
VCR Forge specializes in precision-forged aluminum components and related industrial products. We respect your privacy and are committed to protecting the personal information you provide when visiting our website, submitting an inquiry, requesting a quotation, creating an account, or placing an order.
This Privacy Policy explains what information we may collect, how we use and share it, how long we retain it, and what rights you may have regarding your personal information.
For privacy-related questions or requests, please contact us at info@vcrforge.com.
2. INFORMATION WE COLLECT
We may collect the following categories of information, depending on how you interact with our website.
Personal and Contact Information
When you contact us, request a quotation, register an account, or place an order, we may collect your name, company name, email address, telephone number, billing address, shipping address, and other contact details you choose to provide.
Order and Transaction Information
When you purchase products from our store, we may collect information about your orders, purchased products, quantities, prices, payment status, shipping details, order history, and related customer service communications.
Product and Technical Inquiry Information
When requesting information about our precision-forged aluminum components or other industrial products, you may provide product specifications, drawings, dimensions, material requirements, tolerances, intended applications, customization requirements, or other technical information. We use this information to evaluate inquiries, prepare quotations, communicate with you, and support order fulfillment.
Please avoid submitting confidential or proprietary technical information unless it is necessary for your inquiry and you are comfortable sharing it through the available communication channel.
Account Information
If you register an account, we may collect your username, email address, password credentials in their protected form, account preferences, and other information associated with your account.
Technical and Usage Information
When you visit our website, certain technical information may be collected automatically, including your IP address, browser type, device information, operating system, referring pages, pages visited, access times, and website interaction data.
We may use cookies and similar technologies to support website functionality, maintain shopping carts, improve performance, and understand how visitors use our website.
3. HOW WE USE YOUR INFORMATION
We may use your information for the following purposes:
- To respond to inquiries and requests for quotations.
- To provide product information, specifications, pricing, and order assistance.
- To process and manage orders, payments, shipping, delivery, returns, and refunds.
- To create and manage customer accounts.
- To communicate with you about orders, quotations, technical questions, and customer support.
- To coordinate product manufacturing, customization, quality checks, and delivery where applicable.
- To maintain, operate, secure, and improve our website and services.
- To detect fraud, prevent unauthorized transactions, and protect our business and customers.
- To comply with applicable legal, tax, accounting, and regulatory requirements.
- To send marketing communications where permitted by law and, where required, with your consent.
We process personal information only for purposes that are appropriate and permitted under applicable law.
4. COMMENTS
If visitors leave comments on our website, we collect the information shown in the comments form, along with the visitor’s IP address and browser user agent string, to help detect spam and maintain website security.
An anonymized string created from your email address, also called a hash, may be provided to the Gravatar service to determine whether you use it. The Gravatar service privacy policy is available at https://automattic.com/privacy/.
After your comment is approved, your profile picture, if available through Gravatar, may be visible to the public alongside your comment.
If comments are disabled on our website, this section applies only if the comment functionality is enabled in the future or on relevant parts of the site.
5. MEDIA
If you upload images or other media to our website, we recommend removing embedded location data, including EXIF GPS information, where appropriate.
Visitors may be able to download images from the website and extract location data embedded in those files.
Please ensure that you have the right to upload and share any images, drawings, product photographs, technical files, or other materials you submit to us.
6. COOKIES AND SIMILAR TECHNOLOGIES
Our website uses cookies and similar technologies to support essential functions, improve the user experience, and, where enabled, analyze website traffic or support marketing activities.
Essential Cookies
Essential cookies help our website operate properly. Depending on the functions you use, these may include cookies that:
- Remember shopping cart contents.
- Maintain shopping sessions during checkout.
- Support customer login and account functions.
- Remember certain website preferences.
- Help protect the website against security threats.
Some cookies are necessary for the operation of the website and cannot be disabled through ordinary website functionality without affecting certain features.
Comment Cookies
If you leave a comment, you may choose to save your name, email address, and website in cookies for convenience. These cookies may last for up to one year.
Login Cookies
If you visit our login page, we may set a temporary cookie to determine whether your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, additional cookies may be used to save your login information and screen display preferences. Login cookies typically last for two days, while screen preference cookies may last for one year. If you select “Remember Me,” your login may persist for up to two weeks. Logging out removes the applicable login cookies.
Editing and Publishing Cookies
If you edit or publish an article, an additional cookie may be saved in your browser. It contains no personal data and indicates the post ID of the article you edited. It expires after one day.
WooCommerce Cookies
Because our website uses WooCommerce, cookies may be used to maintain shopping sessions, remember cart contents, and support checkout and other store functions.
The specific cookies used and their durations depend on the features enabled and the plugins installed on our website.
Analytics and Advertising Cookies
If we use analytics services, advertising platforms, or similar technologies, these services may collect information about website visits, interactions, and advertising performance.
Where required by applicable law, non-essential cookies and tracking technologies will be used only after obtaining the necessary consent. You may manage available cookie preferences through our cookie consent tool, if provided, or through your browser settings.
Disabling certain cookies may affect website functionality.
7. E-COMMERCE, ORDERS AND PAYMENTS
When you place an order through our website, we may request information necessary to complete the transaction, including your name, billing address, shipping address, email address, telephone number, order details, and payment-related information.
We use this information to process orders, confirm payments, arrange shipping, provide customer support, and maintain transaction records.
Payment Processing
Payments may be processed through third-party payment service providers, depending on the payment methods available at checkout.
When you use a third-party payment provider, information necessary to process or support your transaction, such as your purchase total, billing details, email address, and transaction identifiers, may be shared with that provider.
Payment providers process information under their own privacy policies and terms. Please review the applicable provider’s privacy policy before using its services.
We do not intentionally collect or store full payment card security codes. The handling of card details depends on the payment method and payment gateway configuration used on our website.
For more information about WooCommerce payment data practices, please refer to the official documentation: WooCommerce Privacy Considerations for Payments.
8. SHIPPING, DELIVERY AND RETURNS
To fulfill orders, we may share necessary information with shipping companies, freight forwarders, customs brokers, logistics partners, or other service providers involved in delivering products.
Information shared may include your name, delivery address, telephone number, order details, package information, and tracking information.
For international shipments, certain information may also be required by customs authorities or other relevant government agencies to process import or export procedures and comply with applicable regulations.
We may retain shipping records, delivery confirmations, and return or refund records as needed to manage orders, resolve disputes, provide customer support, and meet legal obligations.
9. WHO WE SHARE YOUR DATA WITH
We do not share personal information indiscriminately. We may disclose information to the following categories of recipients when reasonably necessary for the purposes described in this Privacy Policy.
Service Providers
We may share information with service providers that help us operate our website and business, including website hosting providers, technical support providers, email services, payment processors, logistics companies, and customer service tools.
These providers may process information on our behalf or independently under their own terms and privacy policies, depending on the service involved.
Payment Providers
Information necessary to authorize, process, verify, or refund payments may be shared with the payment provider you select or that is used for your transaction.
Shipping and Customs Partners
We may provide necessary order and delivery information to shipping carriers, freight forwarders, customs brokers, and other logistics partners to fulfill orders and meet shipping or customs requirements.
Analytics and Marketing Providers
If analytics or marketing tools are enabled, certain technical information and website interaction data may be shared with the relevant providers to measure website performance, understand visitor behavior, or evaluate advertising campaigns.
Legal and Regulatory Authorities
We may disclose information where reasonably necessary to comply with applicable laws, lawful requests, court orders, regulatory requirements, or to protect our legal rights, customers, and business.
Business Transfers
If our business is involved in a merger, acquisition, restructuring, sale of assets, or similar transaction, personal information may be transferred as part of that transaction, subject to applicable privacy requirements.
We do not sell personal information in exchange for money. If any activity involving personal information is considered a sale or targeted advertising under applicable law, we will handle it in accordance with the requirements that apply to our business.
10. EMBEDDED CONTENT FROM OTHER WEBSITES
Articles or pages on this website may include embedded content, such as videos, images, maps, articles, or other external materials.
Embedded content from other websites behaves in the same way as if you had visited the external website directly.
Those third-party websites may collect information about you, use cookies, embed additional tracking technologies, and monitor your interactions with their content, particularly if you are logged into an account with that third-party service.
We do not control the privacy practices of third-party websites. We recommend reviewing their privacy policies before interacting with their embedded content.
11. HOW LONG WE RETAIN YOUR DATA
We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by applicable law.
Retention periods may vary depending on the type of information and the reason it was collected.
Orders and Transaction Records
Order details, billing information, shipping records, payment status, and related transaction records may be retained for accounting, tax, legal compliance, warranty support, dispute resolution, and business recordkeeping.
Customer Accounts
If you register an account, we retain the personal information associated with your account while it remains active and as necessary for legitimate business or legal purposes.
You may request account deletion, subject to applicable legal obligations and the need to retain certain records.
Inquiries and Communications
Emails, quotation requests, technical inquiries, and customer support communications may be retained for as long as necessary to respond to your requests, maintain business records, follow up on quotations, and resolve potential disputes.
Comments
If you leave a comment, the comment and its metadata may be retained indefinitely to recognize and approve follow-up comments automatically instead of holding them in a moderation queue.
Technical and Security Records
Server logs, security records, and diagnostic information may be retained for a limited period as necessary to maintain website security, troubleshoot technical issues, and investigate suspicious activity.
When personal information is no longer required, we will take reasonable steps to delete it, anonymize it, or otherwise dispose of it securely, subject to applicable legal requirements.
12. WHAT RIGHTS YOU HAVE OVER YOUR DATA
Depending on your location and applicable law, you may have the right to:
- Request access to the personal information we hold about you.
- Request correction of inaccurate or incomplete information.
- Request deletion of personal information when legally applicable.
- Request restrictions on certain processing activities.
- Object to certain types of processing, including direct marketing.
- Request a copy of certain personal information in a portable format.
- Withdraw consent where processing is based on consent.
- Lodge a complaint with the relevant data protection authority.
These rights are subject to applicable legal conditions and exceptions. For example, we may need to retain certain transaction records to meet tax, accounting, legal, or security obligations.
If you have an account on this website or have left comments, you may request an exported file of the personal data we hold about you, including information you have provided to us. You may also request that we erase personal information where applicable.
To exercise your rights, please contact info@vcrforge.com. We may need to verify your identity before processing your request.
If the General Data Protection Regulation (GDPR) applies to our processing of your personal information, you may also have the right to lodge a complaint with the relevant supervisory authority.
13. WHERE YOUR DATA IS SENT
Depending on how you use our website, your information may be processed by our website hosting provider and other service providers in the countries where they operate.
For example, information may be sent to payment processors to process transactions, shipping providers to fulfill orders, or automated spam detection services to check comments.
If international data transfers occur, we will take steps required by applicable law to protect personal information, including using appropriate safeguards where necessary.
If you request a password reset, your IP address may be included in the reset email.
The specific destinations and safeguards depend on the services actually used by our website and the locations in which those providers process information.
14. DATA SECURITY
We take reasonable technical and organizational measures to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.
These measures may include access controls, website security tools, software updates, secure connections, backups, and appropriate restrictions on access to customer information.
However, no website, electronic transmission, or storage system can be guaranteed to be completely secure. We cannot guarantee absolute security, but we work to protect information using measures appropriate to the nature of the data and the risks involved.
You are responsible for maintaining the confidentiality of your account credentials and for notifying us if you suspect unauthorized access to your account.
15. CHILDREN’S PRIVACY
Our website and products are intended for business customers, industrial buyers, and other individuals who are legally able to use the website and enter into relevant transactions.
We do not knowingly collect personal information from children in circumstances where such collection is prohibited by applicable law. If you believe that a child has provided personal information to us inappropriately, please contact us so that we can review the matter and take appropriate action.
16. CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time to reflect changes in our website, business practices, technologies, legal obligations, or data processing activities.
Any updated version will be published on this page, and the “Last updated” date will be revised accordingly.
We encourage you to review this page periodically to remain informed about how we handle personal information.
17. CONTACT US
If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us:
Company: VCR Forge
Website: https://vcrforge.com/
Email: info@vcrforge.com
We will review and respond to privacy-related inquiries in accordance with applicable law.